By The six most important words:
‘I ADMIT I MADE A MISTAKE’
The five most important words:
‘YOU DID A GOOD JOB’
The four most important words:
‘WHAT IS YOUR OPINION’
The three most important words:
‘IF YOU PLEASE’
The two most important words:
‘THANK YOU’
The one most important word:
‘WE’
The least important word:
‘I’
(Human Relations: Author Unknown)
OMT's Digest 